Terms & Conditions

Terms of use of the site and the information submitted

Welcome to the www.hyperfooduk.com website general terms and conditions of use. By accessing this website, registering or becoming a member, you agree to be bound by these terms and conditions.

Hyperfood (UK) LTD, a company registered in England and Wales, whose registered office is at 7 Lower Brook Street, Oswestry, Shropshire, England, SY11 2HG. Please do not use this address for correspondence. Our Company Registration number is 11599836. Our general contact email address is info@hyperfooduk.com.

We respect and protect the privacy of all visitors to our website. Please do not hesitate to contact us if you are at all concerned about anything regarding the privacy of your details. We do request personal information such as your name, email address, company details, etc when you subscribe to our mailing list or fulfil our contact form. We keep contact form submissions for a year stored in our email inbox, for customer service purposes. The information submitted will not be used for marketing purposes and it helps us understand our consumers. Please be assured that we never share your details with third parties unless you give us your consent.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Using the services from Google Analytics, your visitor and behaviour data on our website is anonymously being collected for the purpose of optimising our website and analysing visitors’ statistics.

While we try to ensure that this Website is available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control, but we’ll make sure it’s back up and running as soon as possible.

Certain items within our range of products or categories of products may not always be available which can be the result of (including but not limited to) supply issues, seasonal availability, sample availability, raw material availability or stock availability. We make no warrant that any product or category of products will be available at any time.

Disclaimer and Legal Notice:

The following are the terms and conditions of use of this website and its services. If you do not accept these conditions, you must not use this website or services.

While we struggle to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products described in it, at any time without notice. The material on this Website may be out of date and although we will attempt to keep it updated, we make no commitment to update such material.

The material on this Website is provided ‘as is’ without any conditions, as we give no representation or warranty as to the accuracy of the content and assume no responsibility for errors or omissions in it or the effect it has upon your computer or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.


Liability

We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

Unless specified to the contrary, the contents of this website and these pages are protected by copyright. The authors and creators of the material on the website assert their moral rights. The contents of this website (including text, design and graphics) are trademarked and copyrighted materials. All rights are reserved. They may not be used, transmitted or reproduced unless in accordance with prior written instructions issued by us. No use, transmission or reproduction is permitted other than the following:

Permission is given for the downloading and temporary storage of pages where indicated on such pages, for the sole purpose of individual viewing on a standalone PC or monitor. Such pages may be printed, but these may not be further reproduced, copied or transmitted in any way to those other than the initial individual user. You may not reproduce any other part of the website including, but not limited to, the structure, overall style and program code.

English law governs these conditions of use and any dispute connected with this site is subject to the exclusive jurisdiction of the English courts. We may change these conditions of use from time to time. You will be bound by changes even if you do not re-visit this page to re-read this notice. Please note that these are our terms and conditions of use and if you do not accept these conditions, you must not use this website or services.

We are committed to safeguarding personal privacy. We recognise that you have a right to control how your personal information is collected and used. Providing personal information is an act of trust that we take seriously.

We have designed this Privacy Policy to reflect the requirements and best practices of the European Union’s General Data Protection Regulation (GDPR) and the Data Protection Act 1998.

We use the information that we collect from you for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information for example via our newsletter.
  • To inform you of any changes to our website, services or goods and products.

On occasion we may include links to third parties on this website or our newsletter. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

In accordance with the GDPR May 2018 you have the right to access any information that we hold relating to you. We are obliged to disclose all personal information we hold on you within 30 days of your request.